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Position Description:
We are seeking a highly experienced Insurance Business Analyst with deep domain knowledge of the insurance industry and strong expertise in agency management systems, particularly Applied EPIC with Ivan + AL3 and Vertafore AMS and Guidewire PC, Majesco billing.
The ideal candidate will understand how AMS+ PAS (Policy admin) platforms interact with core insurance systems for Quote, Bind, and Issue processes from both agency and carrier perspectives. This role will play a key part in bridging the gap between business operations and technology.
This is a Full Time Employment Opportunity in Indianapolis, IN, in a Hybrid Model.
Your future duties and responsibilities:
• Act as a subject matter expert on insurance agency management systems, focusing on Applied EPIC and Vertafore AMS360.
• Analyze, design, and support integrations between AMS platforms and core insurance systems (policy, rating, underwriting).
• Collaborate with product, underwriting, IT, and agency stakeholders to ensure smooth Quote, Bind, and Issue workflows.
• Gather business and technical requirements and translate them into functional specifications.
• Provide support and troubleshooting for AMS-related issues and enhancements.
• Participate in system testing, user acceptance testing (UAT), and training.
• Monitor industry trends and make recommendations for improvements and innovation in AMS use and integration
Required qualifications to be successful in this role:
• Minimum 8 years of experience in the insurance industry with a strong focus on AMS platforms.
• SME with hands-on experience with Applied EPIC and Vertafore AMS with data set knowledge is mandatory.
• In-depth understanding of Quote, Bind, and Issue workflows in a P&C insurance environment.
• Experience with data flow between AMS and carrier systems.
• Strong analytical, documentation, and communication skills.
• Ability to work cross-functionally with business and technical teams.
• 8 years of hands-on experience in insurance ams related document and customer relationship building
Preferred Qualifications:
• Experience with API integrations between AMS and core systems.
• Familiarity with ACORD standards and insurance data models.
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