About Ossium
Ossium’s mission is to improve the health, vitality, and longevity of human beings through bioengineering. We develop, manufacture, and bank cell therapy products that apply the power of stem cell science to revolutionize treatment for patients with blood, immune, and orthopedic diseases. At Ossium, we empower our employees, maintain the highest standards of operational excellence, and are a force for good.
About the Job
We are looking for a detail-oriented IT Support & Data Specialist to join our Technology team. This unique role bridges the gap between technical hardware support and data integrity. You will be a key player in maintaining our Quality Management Systems (QMS) and inventory databases while providing essential help-desk support to our team. In addition, you will assist with technology governance initiatives by helping coordinate security policies, reviewing access controls, and supporting compliance efforts across the organization. This position will report to the Associate Director, Technology.
What You’ll Do
IT Operations 50%
Act as the first line of defense for technical issues. This includes workstation setup, software deployment, hardware troubleshooting, and managing the lifecycle of company assets.
Systems & Data Management 25%
Take ownership of data integrity within our quality-related platforms. You will manage a tagged field database, perform data migrations from legacy records, and audit systems for missing or inconsistent information.
Quality & Compliance 25%
Support the organization’s QMS by ensuring all digital record templates meet strict traceability and accuracy standards. Assist with reviewing user access, auditing technology processes, coordinating Technology policies, and helping ensure company systems and practices remain aligned with applicable security standards and industry best practices.
Required Qualifications
- High proficiency with Excel/spreadsheets and a natural comfort navigating database environments
- Foundational knowledge of Windows, PC hardware, and common business software (e.g., Microsoft 365)
- A "eagle eye" for detail—you notice the missing comma or the mismatched serial number
- Ability to handle repetitive, high-volume tasks without losing focus or quality
- Ability to work across departments to track down missing information or explain a technical fix
- Excellent written and verbal communication skills
- High school diploma or equivalent
- This position is based on site full time in our Indianapolis facility, Mond