Ready to elevate your career? GFL Environmental is expanding! We are officially hunting for our next Junior Business Analyst in Vaughan, ON—someone ready to bring fresh ideas and grow alongside a dynamic team.
About Us
Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!
The Role
We are looking for a talented Junior Business Analyst to join our team. In this corporate, hybrid position, you will occupy a highly fluid role within the Treasury & Shared Services – Business Process & Special Projects team. Your focus will center on two key areas: (1) supporting the Senior Business Analyst in driving efficiency and standardization across multiple departments—including Collections, Cash Applications, CDE, and Billing, and (2) acting as the primary administrator for the organization's credit card portfolio and merchant services program. The ideal candidate is able to work autonomously, has a strong desire to learn, and demonstrates long-term potential to independently manage initiatives.
Key Responsibilities
Process Mapping: Utilize process mapping techniques to document current-state and future-state processes and systems, and coordinate workshop sessions with appropriate teams to gather feedback and achieve alignment.
Project Support & Ownership: Support enterprise and department-led initiatives by representing Order-to-Cash (O2C) streams under the supervision of the Senior Business Analyst. Independently lead minor initiatives to upgrade existing systems or features.
Requirements Gathering: Independently and collaboratively gather, analyze, and document business requirements with clear acceptance criteria to facilitate development.
Testing & Audit Support: Participate in User Acceptance Testing (UAT) for process or system changes, identifying and documenting gaps while providing audit support as needed.
Change Management: Draft and maintain preliminary training, Standard Operating Procedures (SOPs), and communication materials to educate internal departments on upcoming changes.
Portfolio Management & Reporting: Maintain accurate, organized records of the business’s credit card portfolio, terminal equipment, and meeting documentation. Produce detailed monthly reporting and analysis on credit card fees and sales.
Logistics & Support: Facilitate and document credit card terminal deployments, swap replacements, and cancellations.<