DescriptionJunior Salesforce Business Analyst
*** This position requires an active Secret clearance to be considered. A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. ***
We’re seeking a seasoned Junior Salesforce Business Analyst to join our team supporting federal and public sector initiatives. This role involves close collaboration with clients and internal delivery teams to elicit business requirements, document current and future-state processes, develop user stories and acceptance criteria, and ensure Salesforce solutions align with mission, policy, and operational needs. The Salesforce Business Analyst serves as a key liaison between stakeholders and technical teams throughout the delivery lifecycle.
Compensation & Benefits:
Estimated Starting Salary Range for Junior Salesforce Business Analyst: $90-115k
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.
Junior Salesforce Business Analyst Responsibilities Include:
Support end-to-end Salesforce delivery across core platform capabilities, including Service Cloud, Sales Cloud, and custom CRM solutions, with a focus on business analysis and requirements management.
Serve as the primary liaison for business stakeholders, building strong client relationships and acting as a trusted advisor throughout discovery and delivery phases.
Lead discovery sessions, stakeholder interviews, and workshops to elicit business, functional, and reporting requirements.
Document current-state and future-state business processes, workflows, and use cases to inform solution design and implementation.
Translate business needs into clear, well-defined user stories, acceptance criteria, and functional requirements aligned with Agile delivery methodologies.
Collaborate closely with Salesforce Administrators, Developers, and Architects to ensure requirements are clearly understood and solutions meet stakeholder expectations.
Support backlog refinement, sprint planning, and ongoing prioritization in partnership with Product Owners and project leadership.
Validate requirements and solution desig