DescriptionWork Location- Remote- United States
US Salary Range- $120K-130K
https://www.exlservice.com/us-careers-and-benefits
This position applies business analysis leadership across the full project lifecycle, including requirements gathering, analysis, solution design support, testing, implementation, and handoff. The Lead Business Analyst partners closely with business users, senior stakeholders, development teams, QA teams, support teams, and project teams to drive solution clarity, manage requirement changes, mitigate delivery risks, and help ensure successful outcomes. This opportunity is well suited for an experienced business analyst who can lead discussions, mentor team members, and deliver high-quality solutions in a fast-paced client environment.
ResponsibilitiesBusiness Analyst Responsibilities
- Lead requirements elicitation sessions with clients and internal stakeholders to capture business needs, workflows, rules, and functional requirements.
- Create clear business requirements, functional specifications, process flows, and supporting documentation for solution delivery.
- Partner with business, product, development, and QA teams to translate requirements into effective solution designs and implementation plans.
- Facilitate workshops, discovery sessions, and solution discussions to align stakeholders and drive decision-making.
- Support test planning, test case development, and validation activities to ensure requirements are implemented accurately.
- Analyze requirement changes, assess impacts to scope, risk, and effort, and communicate recommendations to stakeholders.
- Identify and help resolve business and system issues by partnering with development, QA, and support teams during delivery and post-implementation.
- Serve as a subject matter resource for new business and underwriting processes within LifePRO implementations.
- Mentor junior analysts, support best practices, and contribute to continuous improvement across the business analysis function.
QualificationsBasic Qualifications
- Bachelor’s degree in business, finance, information systems, mathematics, or a related field, or equivalent professional experience.
- 5+ years of experience in business analysis, including writing business requirements and functional specifications.
- Experience working on medium to large-scale technology or business transformation projects.
- Strong understanding of requirements management, testing support, stakeholder communication, and solution delivery.