Spec Legal Admin - LL09AN
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford is seeking a highly analytical, detail-driven Legal Practices Customer Support & Data Specialist to join our Legal Practices team. This is a high-impact role where you will partner with Audit Attorneys and Outside Counsel nationwide to drive accuracy, efficiency, and oversight of legal spend.
You will play a key role in ensuring billing accuracy, data integrity, and operational excellence across claims and payment systems, directly contributing to cost management and business outcomes. This team leads the strategic oversight of claims legal expenses, ensuring financial discipline, compliance, and continuous improvement.
The ideal candidate is a self-motivated, solutions-oriented professional and strong team player who thrives in a fast-paced, data-driven environment. Success in this role requires the ability to analyze complex issues, build strong cross-functional relationships, and influence positive outcomes across internal and external partners.
The Impact You’ll Make
Analyze, investigate, and drive resolution of billing discrepancies within legal e-billing platforms
Troubleshoot complex billing and data issues, identify root causes, and implement corrective actions to ensure accuracy and consistency
Ensure data accuracy and integrity across multiple claims and payment systems
Leverage Microsoft Office tools, Hartford claim systems, and e-billing platforms to support daily operations
Build and maintain trusted relationships with law firms, vendors, and internal stakeholders through professional, credible interactions
Communicate clearly and effectively to influence outcomes and address billing issues efficiently
Maintain consistent, high-quality financial and billing data across systems
What Success Looks Like
Timely and accurate handling of billing discrepancies and data issues
Strong data integrity and consistency across billing and claims systems
Trusted, productive relationships with internal partners and external vendors
Qualifications