About Nabla
We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine.
Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on what matters most - patient care. Today, over 100,000+ clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day.
We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows.
Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere.
This is a great time to join us!
The Role
We are looking for an Operational Data Analyst to turn real-world customer deployments into scalable insight. In this role, you will analyze implementation patterns, product usage, and operational workflows to identify what drives adoption, retention, and expansion across our customer base. You will partner cross-functionally with our Customer Success, Product, and Sales teams to translate data into best-practice playbooks, measurable success benchmarks, and evidence-based collateral that strengthens both our roadmap and our market narrative.
Responsibilities
Operational Analytics
Analyze customer implementation data, product usage patterns, and lifecycle metrics to identify new areas of impact and clinical value.
Build and maintain dashboards that track Go Live performance, time-to-value benchmarks, and early indicators of customer engagement.
Quantify the impact of configuration decisions, workflow design, and feature utilization on customer outcomes.
Identify trends and recurring friction points across deployments, translating them into structured insights for Operations and Product teams.
Cross-Functional Collaboration
Collaborate with Clinical Product to surface real-world deployment insights that inform roadmap prioritization and feature refinement.
Work with Sales and Customer Success to develop evidence-based narratives around product value and operational impact.
Work with the Marketing team to evaluate communication opportunities, shape messaging based