***This is an onsite position located in Elkhart, IN***
At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality instruments for musicians of all skill levels. As a member of our organization, we seek candidates who possess the following values: Integrity, Excellence, Teamwork, Inclusivity, and Innovation. Please see our Conn Selmer website (www.connselmer.com) for more information about who we are.
The Operations Business Analyst reports directly to the SVP, Global Manufacturing and Distribution with dotted line reporting to Finance.
This position supports the Global Manufacturing & Distribution organization by collecting, integrating, analyzing, and interpreting operational and financial data to identify root causes, recommend business improvements, and support fact-based operational decision-making. Develops reports, dashboards, analytical models, and performance metrics for Manufacturing, Quality, Distribution, Transportation & Logistics, Inventory, Supply Chain, and Sales & Operations Planning (S&OP) to improve operational visibility, customer service, and business performance. Partner with Operations, Finance, Planning, Procurement, Quality, Distribution, and Transportation teams to identify trends, quantify business impact, automate reporting, respond to ad hoc analytical requests, and support continuous improvement initiatives. Ensures cost structures for import products are accurate – including purchase prices, freight and tariff. Responsible for imported product standard cost rolls and ownership of Freight and Tariff cost structures; including proper rate setting for standard cost roll. Develops financial and operational models to evaluate business scenarios and operational decisions.
Responsibilities
- Collect, integrate, validate, and model data from Manufacturing, Distribution, Transportation, Quality, Supply Chain, Finance, Planning, ERP, and Microsoft Dynamics 365.
- Analyze operational performance to identify trends, root causes, risks, and improvement opportunities.
- Conduct structured Root Cause Analysis (RCA) and provide data-driven recommendations.
- Develop action plans that clearly define responsibilities, timelines, expected outcomes, and success measures.
- Translate complex analytical findings into concise dashboards, visualizations, reports, presentations, and business cases that support leadership decision-making, strategic initiatives, and business development opportunities.
- Develop and automate Power BI dashboards and KPIs including forecast accuracy, inventory position versus safety stock, stockouts, inventory health, schedule attainment, manufacturi