DescriptionThe Operational Excellence Data Analyst is responsible for delivering data-driven insights that support strategic decision-making, revenue growth, and operational efficiency across Monro’s business operations.
This role focuses on collecting, integrating, analyzing, and visualizing data from multiple systems to enable accurate reporting, forecasting, and performance measurement. In addition to Operations, this position partners closely with IT, Finance, Merchandising, and Marketing to ensure data integrity, scalable analytics solutions, and continuous process improvement, with a demonstrated ability to deliver measurable results in a fast-paced environment.
Responsibilities
- Collect, clean, validate, and integrate data from multiple sources including POS systems, AWS, Snowflake, and Business Central.
- Develop, maintain, and optimize data pipelines to ensure accurate, consistent, and scalable reporting.
- Partner with IT and Finance to align data definitions, structures, and reporting methodologies.
- Build advanced analytical and forecasting models to measure and predict revenue and profit growth opportunities.
- Conduct scenario analysis and simulations to evaluate the impact of KPI changes on business performance.
- Analyze performance across customers, channels, and geographies to identify key revenue drivers, risks, and opportunities.
- Design, develop, and maintain dashboards and self-service reporting tools using Power BI.
- Automate recurring reports and analyses to improve efficiency and reduce manual effort.
- Provide Sales and business teams with actionable, data-driven insights to support strategy development and execution.
- Review and analyze data prior to fulfilling reporting requests, including providing insights, trends, and observations related to data usage.
- Establish and maintain a structured process for end users and decision-makers to request reports and data extracts.
- Identify opportunities for process automation and recommend improvements to enhance operational effectiveness.
- Serve as the primary point of contact for enhancing and maintaining customized in-house analytics and reporting tools.
QualificationsEducation and Experience: