Principal Business Intelligence Analyst (Lending) at Navy Federal Credit Union
Vienna, VA — full-time
Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work independently to interpret and analyze complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and analysis techniques. Recognized as an expert in own area within the company. Responsibilities Demonstrated ability to translate complex data into clear insights, compelling analytical narratives, actionable recommendations and innovative solutions that drive measurable business impact Collect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performance Develop, maintain, and manage advanced reporting, dashboards, and BI solutions Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisions Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives Understand data gaps and tie data components together for visualizations Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance Provide reporting solutions and respond to ad-hoc report requests across multiple business areas Create specifications for reports and analysis based on business needs and required or available data elements Assist with the development and enhancement of practices, procedures, and instructions Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues Lead medium to large projects and initiatives Mentor lower level staff by providing guidance and expert judgment on analytical methods, interpretation of results, business implications, and reviewing analytical work products to provide feedback ensuring consistency, quality and business relevance Manage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changes Anticipate business needs and proactively identify opportunities where analytics can inform decision-making and improve business performance Connect analytical findings to broader business objectives and strategic priorities Share knowledge and expertise to strengthen team capabilities and elevate the overall quality of analytical work Qualifications Demonstrated ability to synthesize complex