Job Description
Position: QA Data Analyst
Department: Quality Assurance
Location: Community Services North
Reports To: Sr. Director of Quality Assurance
Status: Full-Time
Job Purpose
The QA Data Analyst is responsible for managing quality data, reporting, dashboards, and system integrity to support regulatory compliance and Continuous Quality Improvement (CQI). This position collects, analyzes, and interprets data to support organizational decision-making, accreditation standards (e.g., CARF, NAEYC), regulatory compliance, and improved outcomes for individuals served by UCP Heartland through meaningful, actionable insights.
Dimensions
The QA Data Analyst reports directly to the Sr. Director of Quality Assurance and has no supervisory responsibilities. This position collaborates frequently with employees across the organization, program leadership, Information Technology, and external software vendors to support data integrity, reporting, and quality improvement initiatives.
Essential Job Functions
- Collect, validate, and maintain quality data from multiple sources, including audits, investigations, incident reports, inspections, surveys, and program evaluations.
- Extract, analyze, and interpret data from Electronic Health Record (EHR) systems, including SETWorks and CentralReach.
- Develop, maintain, and optimize databases, dashboards, scorecards, and reporting tools that support Quality Assurance and Continuous Quality Improvement activities.
- Analyze trends, patterns, and key performance indicators (KPIs) related to quality, compliance, service delivery, risk management, and client outcomes.
- Ensure data integrity, accuracy, consistency, and security across multiple systems and reporting platforms.
- Prepare routine, ad hoc, and executive-level reports for leadership, program managers, funding agencies, accreditation bodies, and other stakeholders.
- Design and maintain clear, effective data visualizations that communicate findings and support informed decision-making.
- Identify systemic issues, recurring trends, and organizational risks through quantitative and qualitative data analysis.
- Conduct audits, reviews, investigations, observations, and health and safety inspections to collect and validate quality data.
- Provide analytical support for all Quality Assurance and Continuous Quality Improvement initiatives through ongoing data collection, monitoring, and reporting.
- Monitor compliance with internal policies, funding requirements, licensing regulations, and accreditation standards.
- Track corrective actions, performance improvement plans, and organ