Quality Control Data Analyst Trainee at Santa Fe CountySanta Fe, New Mexico, United States — full-time

Primary Purpose

Under the general supervision of the Quality Control Manager or designee, this position assists with analyzing and auditing data and information that is being entered and/or changed in the Assessor’s Office databases to ensure an error-free environment.

Essential Job Functions

Adheres to NM State statutes and IAAO Industry best practices in all tasks.

Ensures all incoming correspondences are logged into a computer program so that all issues can be compiled, calculated and thoroughly tracked.

Assists with assigning correspondence to the proper division requiring timely feedback to be posted to the log.

Assists with and learns how to audit the computer system data and the supporting documents to determine whether a process is working or if a correction will eliminate the problem; ensures corrective actions have been addressed in a timely manner.

Maintains records effectively and provides feedback to Assessor’s Office personnel to correct any anomalies that could create problems.

Assists with maintaining and revising agency policy and procedures.

Collaborates with other departmental staff to assist with quality control measures.

Retains historical information to identify obvious errors and anomalies.

Assists with preparing reports for supervisors, supporting their use as management tools to monitor and improve efficiency in the assessment process.

Assists with annual audit process as requested.

Assists other staff within the office to ensure quality customer service. Attends meetings, seminars, workshops, and training as requested; assists the Quality Control Manager with projects as needed.

May assist with maintaining and revising agency policy and procedures.

Must complete all training as designated or assigned.

Performs other duties as directed or assigned.

Knowledge/ Skills:

Knowledge of computers and electronic data processing and working knowledge of modern office practices and procedures.

Skill in learning how to operate various word-processing, spreadsheets, database and other software programs in a Windows environment including Proval, Ascend, AS400, and Pictometry.

Ability to work in a dynamic environment with changing priorities and critical deadlines; to independently plan, prioritize and organize work; to multi-task and work with minimal supervision.

Ability to be extremely organized; to focus on detail; to ensure no mistakes in calculations by self and co-workers; and to handle confidential material in a trustworthy manner.

Ability to learn how to present information