Revenue Operations Analyst at WorkCare, Inc.
Remote — full-time
The Revenue Operations Analyst owns the systems, reporting, and financial analysis that connect sales pipeline to recognized revenue across the full revenue lifecycle. This role keeps the commercial engine running day-to-day, from new business pipeline through renewals and expansion, and partners with Sales and Marketing to surface the trends that grow revenue and protect retention. The analyst executes within frameworks established by commercial leadership while proactively identifying opportunities to evaluate tools, automation, and reporting design. This is a foundational hire, initially focused on building new business pipeline and revenue recognition, with the opportunity to expand into broader post-sale analytics, including renewals, expansion, and net revenue retention over time. Success is measured first by reliable operational delivery, and second by the quality and initiative of self-directed improvements. Schedule: To be determined by department; additional hours may be required as needed. Essential Duties and Responsibilities Owns recurring reporting across leads, opportunities, pipeline, renewals, and revenue recognition, ensuring accuracy and on-time delivery. Maintains financial models including commission calculations, forecast inputs, and bookings-to-revenue bridges without compromising the integrity of existing logic. Supports the weekly pipeline forecast process, including data preparation, deal movement tracking, and conversion of pipeline changes into revenue impact. Owns Salesforce data hygiene, including field maintenance, dashboard upkeep, data quality monitoring, and basic automation (formula fields). Builds reporting and dashboards for Sales and Marketing, and analyzes trends to identify opportunities to grow revenue and improve retention. Develops post-sale analytics over time, including renewal, expansion, and net revenue retention reporting in partnership with the Strategic Accounts team. Researches, evaluates, and recommends tools and vendors, and manages implementation, rollout, and end-user enablement. Documents processes and maintains standard operating procedures so commercial workflows are repeatable and not dependent on any single person. Supports sales operations mechanics including territory and quota maintenance, deal desk support, and commission plan execution. Identifies and prototypes automation and AI-driven improvements to reduce manual effort across the commercial organization. Performs additional duties and assume additional responsibilities as identified by manager for the efficient operation of WorkCare. Qualifications Education and Experience Bachelor's degree in business, finance, analytics, or related field. 2-4 years’ experience in revenue operations, sales operations, data analytics, financial analytics, or commercial analytics. Skills and Competencies (Required) Demonstrated reliability owning recurring reporting and operational deliverables, with strong at