Revenue Operations Analyst at Awardco
Lindon, UT — full-time
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk. We are seeking a detail-oriented and analytically-minded Revenue Operations Analyst to support the day-to-day execution and operational integrity of our Revenue Operations organization. This role will have a particular focus on sales territory execution and data quality, while also supporting the broader Revenue Operations operating queue. The Analyst will partner closely with Revenue Operations leadership, Sales leadership and GTM functional stakeholders to execute territory changes, maintain account and seller assignments, perform data audits, and ensure accurate and timely updates across our CRM environment. This is an excellent opportunity for someone who enjoys solving operational problems, working with data, and learning how a SaaS revenue organization operates. What you will do: This role requires a balance of high-volume operational execution (approx. 70% of time) and analytical process improvement (approx. 30% of time). Territory & Account Management Execute territory and account assignment changes based on established strategies and guidelines. Build and maintain books for new sales hires. Process account redistribution resulting from hiring, attrition, promotions, and organizational changes. Maintain account ownership and hierarchy information. Support territory audits and identify inconsistencies or gaps in account assignments. Assist with territory planning analysis and reporting. Document territory changes and maintain accurate records of decisions and exceptions. CRM & Data Operations Execute day-to-day Salesforce data updates and operational changes. Maintain account, opportunity, hierarchy, ownership, and related CRM data. Perform recurring data quality audits and resolve identified issues. Identify patterns in data quality issues and escalate systemic problems to the appropriate RevOps, Systems, or Data Governance owners. Support data hygiene initiatives and ongoing CRM quality control. Ensure operational changes are completed accurately and within agreed service levels. Revenue Operations Queue Manage and prioritize incoming operational requests according to established processes. Resolve standard RevOps requests independently and escalate more complex issues appropriately. Maintain documentation and standard operating procedures for recurring processes. Support ad-hoc analysis and operational projects across Revenue Operations. Partner with Systems, Data Ops, Sales, Finance, and other stakeholders as needed to resolve cross-functional issues. Reporting & Analysis Sup