Client Solution Architects (CSA) is currently seeking an experienced RPA Business Analyst to support an Advanced Intelligent Automation team delivering solutions for the U.S. Navy Personnel Command (NPC). This role focuses on analyzing, documenting, and optimizing business processes related to enlisted performance evaluations, and translating those processes into automation-ready requirements.
The Business Analyst will work closely with RPA and Intelligent Document Processing (IDP) developers to ensure accurate data extraction, normalization, and validation through defined business rules.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Role will make an impact:
Business Process Analysis
- Analyze current-state processes for enlisted performance evaluation workflows (e.g., EVALs/FITREPs)
- Identify inefficiencies, gaps, and opportunities for automation
- Document as-is and to-be process flows, including decision points and exception handling
- Collaborate with Navy stakeholders to validate process understanding and requirements
Requirements Elicitation & Documentation
- Gather and document functional and non-functional requirements for RPA and IDP solutions
- Translate business processes into clear automation logic and rule definitions
- Develop user stories, process maps, and acceptance criteria
- Ensure traceability between requirements, business rules, and implemented automations
IDP & Data Processing Support
- Work with developers to define requirements for data extraction from evaluation documents using IDP tools
- Help establish data normalization standards across extracted fields
- Validate extracted data against expected formats and business context
Business Rules & Validation Logic
- Define and document business rules to verify completeness and correctness of enlisted evaluation documents
- Support implementation of rule-based validation (e.g., required fields, formatting, scoring consistency)
- Assist in i