Company: CoreFirst Bank & Trust
Position: RPA Business Analyst I
Reports to: Director of IT
Classification: Full-Time, Exempt
Hours:8:00am – 5:00 pm and other hours as needed. Occasional on-call support required with ability to respond within 30 minutes, either via remote access or on-site.
Location: Headquarters - Topeka, KS
Job Summary:
Identify and implement areas for automation using robotic process automation (RPA).
Essential Functions & Responsibilities:
- Create and maintain robotic process automations (RPAs) for routine processes and tasks
- Identify and document best practices for RPA adoption long-term.
- Work with vendors and Product Owners to design, test and implement enhancements, and identify ideas for efficiency improvements
- The ability to work independently.
- Assist departments with continuous process improvement, using knowledge of our applications to develop streamlined or automated processes
- Develop a detailed end-to-end understanding of processes targeted for automation and identify the impacted processes and business needs in collaboration with the business Product Owner(s).
- Assist in troubleshooting automation issues, provide support for data analysis, and help drive decision-making within the automation team
- Work with application vendors and service providers (e.g., automation software, core automation tools, webforms solution) to resolve technical issues
- Research and maintain new functionality related to the automation tools
- Test fixes and new releases related to automation tools; work with vendor to correct defects
- Coordinate changes to existing and new applications with other IT teams and through change management process
- Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank
- Perform other duties as assigned
Knowledge, Skills, Abilities:
- Education: High school diploma or equivalent required. Bachelor’s degree preferred.
- Experience: One (1) year of using RPA software and improving business processes or 2+ years’ experience in Information Technology
- Experience: Banking background preferred
- Basic understanding of Agile principles and the Scrum framework.
- The ability to communicate effectively with Product Owners and IT teams.
- Solutions oriented
- Detail-oriented / accuracy
- Proficiency with Microsoft Office Products
Competencie