We are seeking a detail-oriented and inquisitive Sales Operations Analyst to join our high-performing Marketing and Customer Enablement team. This role sits at the intersection of Sales, Marketing, and data-driven decision-making, requiring hands-on expertise in Salesforce CRM, marketing automation tools, and process optimization. You will be a key contributor to maintaining pipeline visibility, supporting quoting and contract workflows, and ensuring data accuracy across systems. Working in a fast-paced, collaborative environment, you will partner cross-functionally to improve operational efficiency, strengthen reporting capabilities, and support go-to-market execution while driving continuous improvements across sales and marketing processes.
What You’ll Be Doing
- Support the Sales Operations function through reporting, CRM administration, data management, and operational support initiatives.
- Work closely with Sales, Marketing, and Marketing Operations teams to support lead management, campaign coordination, customer data integrity, and operational alignment.
- Maintain, update, and grow customer and account profiles within Salesforce CRM to support sales activities, pipeline visibility, reporting, and go-to-market strategy.
- Create, maintain, and support Salesforce reports, dashboards, and data cleanup initiatives to ensure reporting accuracy and usability.
- Assist with quote management, contract tracking, renewal coordination, and pricing updates.
- Review customer contracts and maintain contract tracking files to support renewals and commercial visibility.
- Prepare and distribute sales, pipeline, revenue, and operational performance reports.
- Support process improvement and operational efficiency projects across Sales and Marketing functions.
- Assist with documenting workflows, business processes, training materials, and user guides for CRM and operational processes.
- Serve as a key operational resource for Sales team support, including follow-up on documentation, quoting, CRM updates, and administrative coordination.
- Ensure compliance with company policies, data standards, and operational procedures.
- Collaborate cross-functionally to identify opportunities for improved reporting, automation, and process standardization.
- Manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy and accountability.
About You
- University or College degree preferred.
- 1 to 3 years of experience in Sales Operations, Business Operations, Revenue Operations, Marketing Operations, or a related business support environment.
- Experience working cross-functionally with Sales, Marketing