Cytek Biosciences is a leading life sciences technology company advancing the next generation of cell analysis solutions for biomedical research, drug discovery, and clinical research. The company develops innovative flow cytometry and cell analysis technologies designed to provide researchers with high-resolution, high-content, and high-sensitivity data to better understand complex biological systems.
Cytek is recognized for its patented Full Spectrum Profiling™ (FSP®) technology, which captures the full fluorescence spectrum from multiple lasers to enable highly multiplexed and sensitive single-cell analysis. Its portfolio includes advanced flow cytometry platforms such as the Cytek Aurora®, Northern Lights™, Aurora CS, Aurora Evo, and Borealis™, along with reagents, software, and services that provide integrated solutions for researchers.
Headquartered in Fremont, California, Cytek serves pharmaceutical and biotechnology companies, contract research organizations, and leading academic research institutions worldwide. The company’s mission is to enable scientists to obtain deeper biological insights and accelerate scientific innovation through powerful, accessible cell-analysis technologies.
The Sales Operations Data Analyst will drive forecasting excellence, process optimization, and advanced analytics initiatives across our global sales organization. In this role, the candidate supports forecast accuracy improvements, leads sophisticated projects to streamline operational efficiency, and contributes to data-driven initiatives by applying advanced data processing techniques to extract, combine, and analyze data from multiple CRM and ERP sources. This role will focus on collaborating with Global Sales Leadership, Finance, Operations, and IT teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily.
- Improve forecast reliability and accuracy for enterprise products, focusing on forecasting support and providing actionable insights for strategic accounts.
- Incorporate data insights to guide sales strategies, inform business decisions, and align with forecasting objectives.
- Assist with global data reconciliation across CRM, financial, and forecasting systems to validate data, resolve discrepancies, and ensure consistent, reliable reporting.
- Ensure data hygiene in Salesforce and forecasting platforms by managing product updates, system configurations, pricing analysis and conducting regular pipeline reviews.
- Establish metrics to measure forecasting performance, pipeline health, and data quality, and pinpoint areas for process improvement.
- Provide hands-on