Salesforce Business Analyst
Location: US / Canada (Eastern Time) - Home based
Job Type: Full-time, Permanent
About AllCloud
AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation.
AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth.
AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io
Job Summary
As a Consultant at AllCloud, you will be responsible for bringing Salesforce Run-Grow-Transform managed services stewardship to life by working closely with our customers. You should be proficient at engaging with clients to gather the most pertinent information and be capable of explaining difficult concepts and solving problems quickly and efficiently. You will lead an engagement team and assist customers with implementations, integrations, and custom- development projects. In this dynamic role, you will use your expertise and leadership to create Salesforce.com solutions, technical designs, best practices, and application implementations. The ideal candidate should possess an intense passion for ensuring that our customers enjoy lifetime success.
** Work breakdown is 10% Project Management, 45% Analysis, 45% Technical (drawing on technical and/or CRM product knowledge in advanced configurations of the salesforce.com application)
How You'll Make Your Mark:
- Proactive Technical Debt Management to monitor system performance and prevent technical bottlenecks
- Governance & Operational Tooling to emphasize experience with Jira and deployment/version control tools like Copado
- Managing Integration Complexity to focus on bi-directional sync integrity across systems