Key Responsibilities:
Scrum Master / Agile Delivery
- Facilitate SAFe Agile ceremonies (Program Increment Planning, Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
- Coach teams on Agile and SAFe best practices.
- Remove impediments and manage dependencies across teams.
- Track sprint metrics (velocity, burndown, capacity).
- Promote continuous improvement and team accountability.
Business Analysis
- Elicit, analyze, and document business and technical requirements.
- Develop user stories, acceptance criteria, and backlog refinement artifacts.
- Translate CMS program integrity needs into API and data requirements.
- Support requirements for fraud detection, data sharing, and interoperability.
- Identify opportunities where AI / GenAI (e.g., intelligent routing, anomaly detection, API analytics, automated documentation, chatbot interfaces) can add business value.
- Collaborate with architects and engineers to define:
- API Gateway capabilities (security, throttling, monitoring, versioning)
- AI/GenAI use cases (prompt workflows, model integration, governance)
- Ensure AI features meet ethical, security, privacy, and compliance standards.
- Support definition of data requirements for AI models (inputs, outputs, training vs inference usage).
- Assist in evaluating AI tools, platforms, and vendors from a business and value perspective.
Stakeholder Engagement
- Act as the primary point of contact between CMS stakeholders, program integrity teams, and development teams.
- Facilitate workshops, requirement reviews, and solution walkthroughs.
- Manage expectations and ensure alignment with project goals.
API & Data Enablement
- Support requirements related to API Gateway integrations (MuleSoft or similar).
- Collaborate with architects and developers on data flows and API contracts.
- Validate functional requirements through UAT planning and execution.
Governance & Compliance
- Ensure deliverables align with CMS, HIPAA, FISMA, and NIST standards.
- Maintain project documentation and Agile artifacts.
- Support audit readiness and ATO processes.
Required Education and Qualifications:
- Bachelor’s degree in Business, Information Systems, or related field.
- 4+ years of experience as a Scrum Master, Business Analyst, or hybrid role.
- Strong knowledge of Agile / Scrum methodologies.
- Experience gathering and documenting requirements for IT systems.
- Excellent communication and facilitation skills.