Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
This key position supports the IT environment (servicing, infrastructure, and originations). Provides guidance of available technologies, identifies, and implements process improvements and production support. Requires minimal supervision and demonstrates ability to operate autonomously. This includes assistance in preparing the test environment and executing manual and automated testing. The position requires that the person has a solid knowledge of BA Deliverables and is proficient in multiple methodologies. This position will certify that deliverables have met all business and quality requirements. This position requires the candidate to possess analytical skills to analyze and decompose complex requirements into comprehensive test cases.
- Work directly with the business users and financial analysts.
- Interview customers to analyze, clarify and document, business processes and customer requirements.
- Define and assist in resolving business/technical related challenges.
- Facilitate meetings with business and technical team members to drive towards project completion.
- Plan and execute the management and maintenance of projects.
- Support projects as they move from initiation to implementation and conduct project reviews with impacted staff.
- Develop user acceptance test cases based on the requirements defined.
- Prepare instructional documentation and update user documentation to reflect new modification.
- Assist in establishing project scope.
- Define and maintain business analyst role-based policies and procedures.
- Other duties as assigned by management.
Other duties as directed Education and Experience Requirements:
- Bachelor’s degree required.
- Master’s degree a plus.
- 8+ years’ experience in a MIS consumer or business analysis role.
- 3-5 years project coordinator experience preferred.
Knowledge, Skill, and Ability Re