At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.
With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.
The Senior Business Analyst will lead requirements management, business process transformation, and stakeholder engagement activities for a case management system supporting the Centers for Medicare & Medicaid Services. This role serves as a strategic advisor and functional lead, ensuring that business needs are translated into scalable, compliant, and interoperable solutions aligned with CMS priorities.
- The Sr. BA will guide junior analysts, influence solution design, and ensure end-to-end traceability from requirements through implementation and operations.
- Lead complex requirements elicitation across multiple CMS stakeholders and business units
- Define enterprise-level functional and non-functional requirements
- Establish and enforce requirements management standards and best practices
- Ensure full traceability (RTM) from requirements through testing and deployment
- Support audit readiness and compliance reviews
- Establish documentation standards and governance processes
- Lead analysis and redesign of end-to-end case management workflows: Intake & eligibility, Case assignment & triage case lifecycle management, and Reporting & outcomes tracking
- Identify optimization opportunities and drive process reengineering initiatives
- Align workflows with CMS regulatory and operational goals
- Define enterprise data requirements and governance approaches
- Collaborate with architects and engineers on data models, APIs, and reporting frameworks
- Partner with Product Owners to define and prioritize strategic backlog items
- Serve as primary interface between CMS leadership, business users, and technical teams
- Facilitate workshops, briefings, and solution reviews
- Translate complex technical concepts into clear business language