Permanent Full Time
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The System Solutions team is looking for an experienced, and passionate Senior Business Analyst with experience in business analysis for health & dental projects as well as continuous improvement opportunities. The position is an exciting role that is pivotal in achieving our vision to become the best provider of health and dental solutions.
The Senior Business Analyst works on projects with many different teams including our Group Technology partners and various other departments within Workplace Benefits & Retirement to transform our operations. This position is suited to an individual who enjoys working in an environment to solve complex problems, meet challenging deadlines, drive problems to conclusion and has the desire to become a business and technical expert in the organization.
What you will do
- Actively participate in the creation of project documentation including business cases, decision requests, cost benefit analysis etc. as required to determine prioritization of projects and solutions.
- Identify continuous improvement opportunities, find efficiencies and implementation strategy.
- Contribute to successful project completion within budget and on time by identifying risks and recommending mitigation strategies.
- Drive stakeholder engagement by facilitating workshops and interviews to identify and document business needs.
- Collaborate with technology stakeholders to ensure understanding of the business requirements, use cases and business designs, and obtain sign off to ensure solution delivery is appropriate and meets the needs of the business.
- Develop and demonstrate subject matter expertise around our Health and Dental Systems
- Create and evaluate test plans and outcomes (results, defects, etc.)
- Present recommendations to leaders in the organization.
- Support Learning and Development with the development of internal training material.
What you will bring
- 3-5+ years of experience in a Business Analyst or comparable role would be an asset
- Post-secondary education in business or a similar/related field
- Solution focused – enjoys the challenge of problem solving
- An enthusiastic team player who enjoys sharing knowledge, experience, and ideas, and is open to the ideas and input of others
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