Senior Business Analyst
P&T_Digital Platforms
On-site
United States
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
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5+ years functional/business/system analysis or other relevant experience required. - Experience working within a global environment and business travel industry preferred.
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Significant depth of knowledge in profession. -
Experience in business applications customer service support or having equivalent kind of skills experience.
- Knowledge, skills and abilities (KSAs)
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Relational database knowledge highly desirable. -
Excellent oral and written communication skills. -
Outstanding problem solving, analytical and decision-making skills. -
Develops clear vision for end product/system - looks at global picture and thinks outside of the box. -
Uses multiple elicitation techniques, listens to business stakeholder and end users. -
Develops a well defined, shared understanding of the project scope.
*LI-NK
Our Products & Technology team are looking for a Sr. Business Analyst to join their team.
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Documents, analyzes and assesses the functional requirements for business applications. Identifies gaps and alternative approaches to meet requirements, and ensures all deliverables completed. Often facilitates working groups in this capacity. -
Conducts project requirement meetings to identify and assess the requirements of the Project Sponsor(s). -
Evaluates, selects and utilizes end-user desktop software to fulfill the Project Sponsor's project requirements. Consults with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion. -
Estimates the cost to complete the project and prepare a project plan. -
Designs, constructs, tests, documents, and implements automation solutions to meet the Project Sponsor's requirements, utilizing existing desktop computing resources, or to implement development changes. -
Completes projects on time and on budget. -
Transfers project knowledge to the Project Sponsor to promote self-sufficiency. - Evaluates new end-user desktop software or hardware for potential CWT utilization.
- Provides technical assistance to the customer base as necessary.
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Gathers and assimilates all available existing documentation/intelligence if applicable, and periodically reviewing them to integrate appropriate industry practices. -
Interviews SME's and key stakeholders to gather business requirements -
Documents, coordinates, and facilitates discussion of the business requirements document -
Assists in the identification of potential solutions to business problems with the team -
Serves as interface between the development team and business/functional user groups. -
Oversees quality control of system functional design, client operations design and implementation, client training, conversion and client satisfaction. -
Provides improvement recommendations on business processes and system design. -
Functions as a business resource to other IT teams while providing a primary point of contact for clients. Markets a project's benefits to customers, team and executives. -
May coordinate IT planning activities with IT and business. -
Trains and/or mentors other team members, peers and clients as appropriate.