Senior Business Analyst - PPG (Enterprise Service Modernization) at TEKsystems in United States | FindADataJob.com

Senior Business Analyst - PPG (Enterprise Service Modernization) at TEKsystemsUnited States — internship

Overview

Before applying for a TGS role, internal employees must discuss their interest with their current manager.

Please share this direct link with your manager so they can submit their approval. Your application cannot move forward until the form is completed.

** Must sit in Canada**

Responsibilities

Essential Duties

Develop business and system requirements, process flows, and test plans using ServiceNow best practices.

Support quality assurance within ServiceNow development lifecycle with functional testing and lead/coordinate User Acceptance Testing sessions with stakeholders.

Participate in technical review sessions

Assist in and/or lead scrum ceremonies: backlog refinement, sprint planning, sprints/daily standups, retrospectives, etc.

Participate in project planning sessions, prioritization meetings, build/deploy activities, and other priorities.

Manage complexity resulting from large projects and/or multiple stakeholders

Work directly with end users to resolve support issues within ServiceNow, responding promptly and professionally.

Work collaboratively with peers to coordinate the overall delivery of technology solutions to the customer.

Collaborate effectively with colleagues and stakeholders to develop solutions and execute planned changes.

Manage time to balance individual work with the success of the team and the client on multiple projects.

Coach and mentor team members as needed.

Qualifications

Required Qualifications

7+ years of experience working as a business analyst

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