What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
The Senior Analyst, Sportsbook Coordination is a core member of the Coordination team, contributing to cross-functional process quality, operational monitoring, new markets and feed switch coordination, departmental communications and information flow.
Reporting to the Senior Manager, Sportsbook Coordination, the Senior Analyst supports the Senior Manager in driving team priorities, unblocking issues, and raising operational concerns, so nothing falls through the cracks. This role also owns high-impact, cross-functional initiatives and produces executive-level reporting that keeps Sportsbook leadership informed and decision-ready.
The ideal candidate is highly proactive, detail-oriented, and process-driven. They should possess the ability to manage competing priorities, drive alignment across teams without relying on formal authority, and bring structure to a fast-moving environment.
Key Responsibilities
Support the coordination team’s operating rhythm, helping ensure tasks, hand-offs, and communications are completed accurately and on time.
Proactively identify process gaps, bottlenecks, and recurring issues by recommending and implementing practical improvements.
Support the execution of est