As a Senior Commercial Platforms Business Analyst, you will play a pivotal role in supporting the Salesforce Product Owner in managing the product vision, strategy, and roadmap for Waters’ Salesforce platform. Utilizing an Agile development model, you will consult and collaborate with global business stakeholders to understand current business processes, identify pain points, and translate requirements into actionable user stories. A significant focus will be on partnering with IT resources to develop solutions that drive business value. You will be involved in both large-scale, transformational, company-wide initiatives as well as continuous efforts to evolve platform features. A self-starter attitude, excellent communication skills, and a dedication to innovation are critical to this role.
- Deep and advanced knowledge of business processes for Sales.
- Salesforce experience required.
- Salesforce certifications a plus (Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, Field Service Lightning Consultant)
- Strong understanding of sales operations, territory planning, and forecasting processes
- Experience with Salesforce Sales Territories (aka Enterprise Territory Model) a plus
- Ability to understand current processes, evaluate areas for improvement, document gaps and a path to close the gap
- Ability to see the big picture and break it down into deliverable “chunks”
- Ability to facilitate a team to consensus and ability to influence the activities of others
- Outstanding verbal and written communication skills
- Mentor/Train other BA’s in the group