This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.
What You'll Do:
As a Senior Data Analyst, you'll play a key role in supporting and enhancing our project management platform while partnering with business stakeholders to improve processes, workflows, and user experiences. You'll help drive operational efficiency through Agile delivery practices, automation, and continuous improvement initiatives.
Application Support & Administration
- Support the administration, maintenance, and enhancement of enterprise project management applications.
- Manage user access, roles, permissions, and account updates in accordance with established governance processes.
- Troubleshoot application issues and collaborate with stakeholders to resolve user concerns.
Requirements Gathering & Agile Delivery
- Partner with stakeholders to gather, document, and validate business and functional requirements.
- Create and refine user stories, acceptance criteria, and process documentation.
- Leverage approved AI-enabled tools to improve requirements gathering, stakeholder input analysis, and backlog refinement.
- Support Agile ceremonies, sprint planning, backlog management, and requirements clarification activities.
Workflow Design & Process Improvement
- Develop and maintain standardized project workflows, templates, schedules, dependencies, milestones, and automation logic.
- Identify opportunities to streamline business processes and improve operational efficiency.
- Assist with workflow optimization initiatives that enhance project visibility and execution.
Testing & User Acceptance Support
- Create UAT test plans, test cases, traceability matrices, and edge-case scenarios.
- Coordinate User Acceptance Testing (UAT) activities with business stakeholders.
- Document defects, track issues, and support resolution efforts.
- Validate AI-assisted deliverables and testing artifacts to ensure accuracy and business alignment.
Automation & Power Platform
- Develop and maintain Power Automate flows and other Power Platform solutions that reduce manual eff