ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
ZoomInfo is seeking a Senior Data Analyst to drive our customer insights and competitive intelligence strategy, leading analyses that shape how we evolve our data products to meet customer needs and maintain market leadership.
In this role, you'll become the expert on customer experience with our data product and ZoomInfo's competitive landscape. You'll design rigorous analyses (understanding complex problems, forming hypotheses, testing with data, and delivering well-backed recommendations) that translate customer feedback, market trends, and competitive movements into strategic priorities. This isn't about building dashboards or SQL reports. This is about strategic analysis that drives decision-making and ensures our data products continuously evolve to power GTM and agentic workflows for sales and marketing professionals.
As a trusted advisor to Product, Engineering, and Data Leadership, you'll progressively own more of the customer insights strategy and lead larger strategic initiatives. This is a role with a significant growth runway for someone who wants to become the go-to expert on customer-driven data strategy and competitive positioning.
Who You Are
Strategic Thinker with Analytical Depth: You understand how to translate customer data and market intelligence into actionable strategy. You've worked with customer analytics, product intelligence, or competitive analysis. Maybe you've shaped product strategy, identified market opportunities, or driven data-driven prioritization. You don't just execute—you have informed opinions on what matters, and you're comfortable saying "here's what we should do and why" based on your analytical understanding and business judgment.
Growth-Oriented Problem Solver: You're excited to build deep expertise in customer analytics and competitive intelligence and grow into leading strategic initiatives. You're equally comfortable designing quantitative analyses and conducting qualitative research, connecting data patterns to business impact. You thrive in evolving environments where priorities shift and problems aren't always well-defined, maintaining momentum and quality even when the path forward isn't perfectly clear.
Clear Communicator: You can build compelling narratives that drive decisions, whether through presentations, written reports, or demos. You're skilled at distilling complex analyses, defending recommendations, and translating technical concepts for non-