Senior Data Analyst
Publishing.comLocation: 100% remote, USA-based only
Company Summary
Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce that Publishing.com has been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we've experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.
Our mission is to become the premier destination for all publishing-related needs. In line with this vision, we are excited to announce the launch of our latest innovation, Publishing.ai, a software designed to revolutionize the publishing industry further. This year marks a significant milestone in our journey toward achieving our goal, as we continue to expand our offerings and support our community of publishers.
About The Role
We are seeking an experienced Senior Data Analyst to join our dynamic team. As a Senior Data Analyst, you will play a critical role in driving business insights and strategic decision-making by transforming complex data into actionable insights. As a key member of our Business Operations team, you will work closely with cross-functional teams to understand business goals, analyze data, and build reports that provide value to stakeholders across the organization.
This role requires a proactive leader with the ability to analyze large and complex datasets from various sources to derive meaningful insights that inform business decisions. The Senior Data Analyst will work closely with leaders across the business to optimize performance, drive continuous improvement, and ensure the seamless execution of business initiatives. They will help identify and define key performance indicators (KPIs) and metrics, and build the necessary dashboards and reporting solutions to track them.
Who You Are
You are motivated by and hyper-focused on diving into complex datasets, driving efficiency, data integration, automation, and owning the buildout of key metrics and dashboards across the company. You are the central point of contact for owning our data from Executive KPIs through department-level metrics that drive our key decisions and strategy. You have strong attention to detail and are experienced in using tools like Sigma Computing and other reporting tools to support business stakeholders with self-service analytics. You possess an ownership mentality, ensuring that initiatives are seen through to successful completion. You are skilled in the technical aspect of data and integrations, and also possess strong communication skills, with the ability to present technical findings to non-technical stakeholders.
Responsibilities
- Serve as a key member of the Business Operations team, owning our complex data, and turning it into actionable insights and recommendations across all departments
- Collaborate closely with the Director of Business Operations and leadership team to provide data modeling, data transformation, and best practices for data management
- Lead the charge in monitoring progress, and adjusting plans as necessary to meet evolving company needs
- Forge strong relationships with department leaders, providing them with the data analytics support needed to achieve our strategic goals
- Collaborate with other departments, including sales, marketing, finance, and customer service, to ensure operational alignment
- Help lead a culture of continuous improvement, leveraging data to inform decision-making and strategic adjustments
- Owns, organizes, and maintains company-wide data assets, including enterprise data repository
- Prioritize and develop dashboards for department heads and senior leadership to support execution goals
- Establish and monitor key performance indicators for operational effectiveness, ensuring that all departments are accountable and contributing to the company’s success
Requirements
- 5+ years of experience in a data analysis or business intelligence role
- Analytics background or previous role owning dashboards/centralized organizational metrics
- Proven experience in collaborating with leadership teams, with a demonstrated ability to align and enhance cross-departmental functions and processes
- Strong experience with data visualization tools, such as Sigma Computing, Looker, Tableau, or Power BI, and the ability to create intuitive, impactful dashboards
- Expertise in SQL for querying large datasets in cloud-based data warehouses, particularly Snowflake
- Experience with Python, R, or other programming languages for statistical analysis and data manipulation
- Understanding of A/B testing, cohort analysis, or other advanced analytical methodologies
- Experience with DBT (Data Build Tool) to model and transform raw data into clean, accurate datasets for analysis
- Proficiency with Fivetran or other ELT/ETL tools for automating data pipelines
- High attention to detail and commitment to data accuracy
- Experience in a high-growth environment, with the flexibility and creativity to adapt to and drive change
- Ability to work in a fast-paced environment and manage multiple priorities effectively
- Bachelor's degree in computer science, data analytics, business, and any other relevant field experience
- Experience in early-stage growth companies or the SaaS industry is a plus!
Why Publishing.com?
At Publishing.com, our dedication to our mission and core values isn't just talk; it's reflected in how we treat our team. We believe in nurturing our employees' well-being, supporting their families, and empowering them to contribute to their communities. Here's how we stand out:
- Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023
- We are a completely remote team located worldwide with 100+ employees
- We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials...yes, even remotely
- We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin' Attitude, (4) Billion Dollar Standards
- We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees' professional development
- If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs
At Publishing.com, we're dedicated to assembling teams as diverse as a kaleidoscope and fostering an atmosphere as warm as your favorite coffee shop. We understand that the job application process can sometimes feel daunting, but we’re here to offer our support. Don't hesitate to reach out with any questions or concerns about the hiring process – if you're interested in joining our ranks, we're eager to hear from you! Email us at careers@publishing.com if you need additional support.
We strive to seek out and support individuals from all different backgrounds recognizing your unique experience contributes to the richness of our collective knowledge. We are committed to fostering an environment where we learn from each other's beliefs and experiences and celebrate the differences that eventually will drive forward our innovation. We strive to ensure that every member of our team feels valued and respected, regardless of where they may be situated. Come be a part of our community – your talents and contributions are welcomed!