It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
What you get to do in this role:
Based in our HQ in Santa Clara, the Senior Financial Analyst will be a key member of the GTM Finance HQ team within the FP&A organization. This role sits at the center of Sales Finance, responsible for synthesizing financial and operational intelligence across one of the largest cost bases in the company, spanning a global sales organization that reaches every geography. You will have visibility from top-line performance to profitability, working at the intersection of financial planning, operational analysis, and executive communication.
As a key member of the GTM Finance HQ team, you will:
Contribute to the financial planning process, including annual operating plan development, budgeting, and quarterly forecasting across Sales headcount and Opex
Connect the dots across a complex organization and a multi-source P&L - acting as the financial hub between regional teams, Accounting, and Procurement, and translating that complexity into a clean picture senior leadership can act on
To effectively drive change and solve complex business problems, we have high standards of execution. Beyond thriving in a fast-paced, high-ambiguity environment, we require someone w