About the job
About StarRez
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
The Role
StarRez, Inc. is seeking a Senior Financial Analyst, Revenue & Customer Operations to join our Finance team. In this role, you will be responsible for revenue and topline metric reporting, including Annual Recurring Revenue (ARR), retention, churn, and bookings. You will also assist with revenue forecasting and support governance of reporting policies and standards.
As a Senior Financial Analyst, Revenue & Customer Operations, you will partner closely with Go-To-Market (GTM) and Customer Operations teams to deliver budget vs. actual (BvA) reporting, scenario modeling, and insights that improve decision-making. The successful candidate will provide a unique opportunity to strengthen StarRez's forecasting and reporting capabilities while enhancing governance and consistency across Finance and Operations.
Role Specifics
- Work Location: Remote (US) with a strong preference for Denver-based candidates willing to work a hybrid schedule
- Travel: 5% (The percentage of travel is an estimation and can vary based on business need.)
- Reporting Structure: This role reports to the VP, Finance.
What You Will Own
- Lead the preparation, tracking, and reporting of ARR, bookings, and other topline SaaS metrics on a monthly or more frequent basis.
- Apply judgment and analytical rigor to validate the accuracy of bookings and ARR reporting, ensuring alignment with contractual terms and revenue policies.
- Assist with the implementation and communication of reporting governance standards.
- Partner with Sales, Customer Success, and Professional Services to provide revenue reporting, BvA analysis, and scenario modeling.
- Leverage AI-powered tools and emerging technologies to enhance reporting, forecasting accuracy, and efficiency.
- Provide recurring and ad-hoc analysis of revenue performance, risks, and opportunities.
- Collaborate effectively across global departments to ensure accurate reporting and improve reporting processes, automation, and consistency.
- Assist in preparing monthly presentation materials for