Job Title:
Senior Power Business Analyst
Contract Type:
Time Type:
Job Description:
Main relationships:
- Liaises internally and builds close, collaborative relationships with their users: Traders, Risk/Quants, OPS, Middle Office, Back-office but also the surrounding business areas (BO, Accounting, Credit...)
- Grow and build strong relationships with existing BAs and lead them through a fast paced and high-pressure environment.
- Be part of a large IT Program of over 100 people (BA, DEV & QA) working towards the Expansion of the Trading Systems.
Key Tasks:
Business Analysis
- Support the desk to deliver all key features for the Power Desk Front-to-Back (System setup, Enhancements, System upgrades, UAT, bugs prioritization, testing, building new interfaces)
- Enhance and support in-house applications integrated with ETRMs
- Work together with a dedicated team developers to his/her stream as well as with Vendors
- Act as a 2nd level Support to worldwide users during their day-to-day tasks, escalate support when required to the Vendors or development team and ensure following-up with them
- Demonstrate service-oriented approach, an understanding of the business needs and be able to achieve and maintain high customer satisfaction ratings
- Manage client expectations effectively.
- Support the IT BM in reporting and backlog prioritization
Daily and Monthly Responsibilities
- Gather requirements across the group’s location and departments
- Run workshops with Business and IT
- Set up and model of new Power desk activities in OATI applications (webTrader, webCTRM) especially regarding power scheduling (in collaboration with traders, infrastructure, security, DBA and development teams)
- Enhance surrounding integration (exchange, pricer..)
- Write and maintain functional specifications (in DevOps)
- Work closely with developers on integration items, including design, testing and post-deployment support
- Report to the IT BM progress of your deliveries
- Document technical architecture, user guides, and handover to the Support team
- Train 1st level support and act as a 2nd level support on the modules you will be responsible for
Essential Qualifications, Skills and Experience:
- Formal education, ideally at University level or equivalent level of certification and experience.
- Experience in OATI applications, especially webTrader
- At least 8 years working hands-on on an ETRM or CTRM as a B