Jahnel Group’s mission is to provide the absolute best environment for software creators to pursue their passion by connecting them with great clients doing meaningful work.
We get to build some of the most complex and compelling applications for our clients located across the country. We’re a fast-growing INC 5000 recognized company, yet we still work as a very close-knit team (100+ employees). We’re growing like crazy, and if you’re looking for the next place to call home, hit us up for a beer or coffee.
Who We’re Looking For
We're looking for a Software Business Analyst to join our team. This is a highly collaborative, customer-facing role where you'll work directly with clients, stakeholders, developers, QA engineers, and product teams to transform business needs into well-defined software solutions.
The ideal candidate enjoys asking the right questions, uncovering business problems, and translating complex requirements into actionable user stories that development teams can confidently deliver. You'll play a key role throughout the entire software development lifecycle—from discovery and requirements gathering through testing, demonstrations, and continuous product improvement.
Instead of the typical job description, here's a breakdown of the tasks and qualities we're looking for in our next team member:
Primary Responsibilities
- Partner directly with external clients and internal stakeholders to gather, analyze, and document business and software requirements.
- Facilitate discovery sessions, stakeholder interviews, workshops, and workflow analysis to understand business processes and identify opportunities for improvement.
- Translate business needs into clear user stories, functional requirements, and detailed acceptance criteria within Agile environments.
- Create process flows, wireframes, mockups, and supporting documentation that help development teams understand proposed solutions.
- Maintain requirement traceability throughout the software development lifecycle.
- Serve as the primary point of clarification for developers during implementation.
- Collaborate closely with QA teams to define test plans, user acceptance testing (UAT) scenarios, and feature validation.
- Support UAT execution, defect triage, and validation of completed work against business requirements.
- Lead software demonstrations with clients and stakeholders, gather feedback, and refine requirements as needed.
- Communicate requirement updates, project risks, scope changes, and timeline impacts across cross-functional teams.
- Analyze client feedback, support requests, and product usage trends to identify usability improvements and future enhancements.
- Conti