It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
Description
At Purolator, the technology behind cross-border shipping helps shipments move through complex systems and processes. We’re looking for a Technology Business Analyst to own requirements for our shipping and brokerage platforms and the integrations that connect them. You'll work across business and technology teams with the autonomy to lead discovery, facilitate stakeholder alignment, and move work from requirements definition through delivery.
This is a hybrid role based in Mississauga, Ontario, following our Head Office in-office policy.
Responsibilities
- Partner with business, product, engineering, QA, operations and vendors to understand problems, map workflows and define practical solutions.
- Own requirements from discovery through delivery. Write clear user stories, acceptance criteria, and functional and non-functional requirements; maintain assumptions, decisions, and change history.
- Facilitate workshops and cross-functional discussions to drive stakeholder alignment, decision-making, and requirements clarity.
- Analyze REST APIs, integration contracts and data flows, including synchronous and asynchronous processes, error handling and system dependencies.
- Support backlog refinement, Agile ceremonies, testing and release preparation. Work with developers and stakeholders to resolve questions and keep delivery moving.
- Use Jira and Confluence to maintain requirements, traceability, assumptions, decisions, open questions and project