Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
This position features a hybrid work arrangement. Candidates must be available and willing to work on-site at our Downtown Raleigh location on Mondays and Fridays, and at our Rocky Mount location on Tuesdays, Wednesdays, and Thursdays.
This role does not provide visa sponsorship now or at any time in the future. Candidates must have authorization to work without requiring employer-sponsored work authorization.
We are seeking an experienced Business Analyst to support the implementation of the ADOT MVD MAX Solution. This role will serve as the bridge between business stakeholders and technical teams, ensuring business needs are accurately translated into effective technology solutions. The ideal candidate brings strong expertise in enterprise application implementations, business process analysis, requirements management, stakeholder engagement, and UAT support.
Key Responsibilities
- Gather, analyze, and document business and functional requirements.
- Facilitate stakeholder workshops, interviews, and requirements sessions.
- Develop process maps, workflows, use cases, and functional specifications.
- Analyze current and future-state business processes and identify improvement opportunities.
- Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
- Collaborate with business and technical teams to ensure solutions meet business objectives.
- Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
- Assess stakeholder impacts and support change management and adoption activities.
- Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
- Document business architecture components including processes, roles, information flows, and organizational impacts.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination