Position Overview
Matrix Systems and Technologies Incorporated (MSTi) is seeking a highly qualified Senior Business Analyst to support a major technology modernization initiative for a government client in Towson, Maryland.
The selected candidate will play a critical role in analyzing, improving, and implementing enterprise technology solutions, with an initial focus on the replacement of a Jail Management System (JMS).
The ideal candidate will have extensive experience in business process analysis, requirements management, systems integration, and large-scale technology implementations. Candidates with demonstrated experience supporting public safety systems, correctional systems, or government technology initiatives are strongly encouraged to apply.
Key Responsibilities
- Analyze and document business processes, workflows, system requirements, and operational needs.
- Review, validate, and refine existing business requirements for the implementation of a new Jail Management System.
- Collaborate with business stakeholders, subject matter experts (SMEs), project managers, developers, and technology vendors.
- Develop detailed functional and non-functional system requirements and technical specifications.
- Evaluate existing systems and recommend technology improvements, automation opportunities, and process enhancements.
- Support system design, development, implementation, and integration activities.
- Work with vendors and development teams to develop and evaluate system prototypes.
- Create detailed test plans, test cases, and scripts for unit testing, system testing, and user acceptance testing (UAT).
- Facilitate UAT activities and assist with identifying, documenting, and resolving system defects.
- Analyze existing data flows, business operations, and system interfaces to support new technology implementations.
- Develop technical documentation, process diagrams, implementation roadmaps, and requirements documentation.
- Support internal and external system integrations, including design, testing, and troubleshooting.
- Gather and document requirements for system modifications, enhancements, and break/fix requests.
- Provide technical and functional guidance to stakeholders throughout the project lifecycle.
- Develop reporting metrics related to system performance, operational efficiency, and process improvements.
- Assist with end-user training and knowledge transfer.
- Ensure confidentiality and security of sensitive business and operational information.
Required Qualificati