This is a Cactus Wellhead position and is located in Houston, TX.
Job Summary: The Syteline Technical Business Analyst is responsible for bridging the gap between business operations and technical delivery teams. This role provides functional, technical, and analytical support for the Infor Syteline (CloudSuite Industrial) ERP system and integrated systems. The Technical Business Analyst evaluates existing business processes, gathers and documents requirements, supports system configuration and enhancements, troubleshoots production issues, assists with data analysis, integrations, and ERP migration activities, and helps deliver scalable technology solutions that improve business performance.
This position requires strong business process knowledge, technical aptitude, SQL and data analysis skills, and the ability to work closely with end users, developers, vendors, and IT leadership to translate business needs into clear technical requirements and system solutions.
Essential Functions, Roles, and Responsibilities: Essential duties and responsibilities include the following.
- Serve as a subject matter expert for assigned business systems, including Syteline ERP and related integrated applications.
- Configure and support core Syteline functional areas, such as customer orders, purchasing, inventory, job/production control, planning (MRP/APS), and financials (GL, AP, AR).
- Work with business teams to gather, analyze, document, and validate business, functional, and technical requirements.
- Translate business requirements into system requirements, configuration needs, reports, workflows, interfaces, and technical specifications.
- Analyze existing business processes and recommend system, workflow, reporting, or automation improvements.
- Support application configuration, workflow setup, report development, system testing, and user acceptance testing.
- Support Syteline customizations and extensibility, including forms personalization, application event/workflow setup, and Report Designer/SSRS reports, and partner with developers on Mongoose and IDO-based enhancements.
- Partner with developers, architects, DBAs, infrastructure, cybersecurity, vendors, and business stakeholders to deliver system enhancements and issue resolution.
- Perform data analysis using SQL and other tools to validate business issues, support reporting needs, identify data gaps, and assist with data cleanup.
- Support data integrations, conversions, interface validation, and system-to-system process flows.
- Support ERP migration and consolidation initiatives into Syteline, including legacy-to-Syteline data mapping, conversion validation, mock loads, cutover planning, and post-go-live stab