DescriptionYour Role
The Installation and Billing Operational Governance team Supports business analysis for operational enrollment, project/mandate support, Operational output and interfaces. The Business Analyst will report to the Program and Project Manager. In this role you will support operational enrollment teams through data interpretations, data analysis, process improvement, incident resolutions, project management and project support.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
ResponsibilitiesYour Work
In this role, you will:
- Provide complex analytical support through the analysis and interpretation of data in support of cross-functional business operations
- Develop annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis)
- Develop, prepare, and analyze reports with complex analysis and data for management review, and present to various levels of management
- Define business requirements and provide analysis to increase operational efficiency
- Provide analytical support for multiple, complex cross-functional projects simultaneously; establish work plans and timelines
- Analyze actual results against plan and forecast; recommending interventions where appropriate
- Support identification and root cause analysis for operational issues and project defects
- Responsible for improving process, system or products to enhance operational performance
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