TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services.
Job Title: Salesforce Business Analyst
Location: CHICAGO, IL 60606
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
Role Summary
- The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, translating business needs into clear, actionable Salesforce requirements.
- The role involves requirement gathering, user story creation, stakeholder coordination, and supporting Agile delivery to ensure Salesforce solutions deliver measurable business value.
- We are looking for a candidate with a strong Business Analyst background who also has experience performing Scrum Master responsibilities.
Experience
- 15+ years of experience as a Business Analyst.
- Strong exposure to Salesforce platforms.
- Experience working as a Scrum Master in Agile environments.
- Experience supporting CRM and Salesforce transformation initiatives.
Key Responsibilities
Business Analysis & Requirements
- Work closely with business stakeholders to elicit, analyze, and document business requirements related to Salesforce initiatives.
- Translate business needs into functional requirements, user stories, acceptance criteria, and process flows.
- Support creation and maintenance of documentation such as BRDs, FRDs, user stories, workflows, and requirement traceability matrices.
- Perform impact an