About the Role
College HUNKS Hauling Junk & Moving runs its franchise network on HunkWare, our in-house platform for booking, pricing, dispatch, crews, customer messaging, and franchise reporting. We ship to production several times a week with an offshore engineering team.
We are hiring a Product Owner to own each feature from first request to real-world adoption. You will turn requests from franchise and corporate teams into clear, testable stories. You will work with our UI/UX design team on the experience, set priorities, and do the final acceptance check before anything goes live. After launch, you will turn on the feature flags, announce what changed, and make sure people actually use it.
What You’ll Do;
Request intake
· Be the single front door for product requests from all stakeholders.
· Triage each request: clarify the problem, find duplicates, and decide whether it is a bug, an enhancement, or a new feature.
· Keep requesters informed on status and expected timing.
Requirements gathering
· Interview stakeholders and write epics and stories with clear acceptance criteria, edge cases, and permission rules.
· Write product requirements documents (PRDs) for larger initiatives: the problem, goals, scope, user flows, success metrics, and open questions.
· Document current behavior before a change.
· Answer developer questions quickly so work is not blocked across time zones.
UI/UX consultation with design team
· Review designs with UI/UX for business logic, copy, and edge cases before development starts.
· Bring user feedback and usage data into design decisions.
Prioritization
· Keep a ranked backlog against company goals, franchise impact, and engineering capacity.
· Plan quarterly themes and release scope.
· Break large projects into phases, each with