The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
This is a remote position. Must reside in California, preferably in our service area.
What You Will Be Doing:
Under limited direction, Claims Operations & Data Analyst, Senior, provides advanced business analysis, workflow redesign, claims data analytics, and system logic support to strengthen Claims Operations. This role integrates responsibilities traditionally split across data analysts and senior business analysts, serving as the department’s expert in workflow optimization, business rule development, operational diagnostics, and claims reporting. The position evaluates operational gaps, redesigns workflows, develops routing logic, produces advanced analytical reporting, and supports alignment of system configuration with business needs. The analyst serves as functional lead for Claims Operations transformation activities, creates executive-level materials, and ensures operational scalability and performance improvements across claims, adjustments, PDR, recovery, QA, and auto-adjust processes. This is a senior independent contributor role with high complexity, broad cross-functional influence, and significant operational impact.
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