Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Commercial Sales Outcomes & Optimization Business Analyst III leads business analysis and requirements development for complex business processes and initiatives, applying well-developed analytical and problem-solving skills. Working with minimal supervision, this role partners independently with business stakeholders to identify needs, document requirements, and design operational solutions that improve efficiency, effectiveness, and regulatory compliance. It exercises professional judgment to evaluate impacts, resolve ambiguities, and guide analysis efforts. This position contributes to organizational goals by delivering actionable insights, influencing business decisions, and supporting sustainable process improvements. Performs other duties as assigned.
Key Accountabilities
- Lead Business Analysis & Requirements Development
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Elicits, analyzes, and documents business and operational requirements for complex initiatives
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Translates business needs into clear functional specifications, process flows, and supporting documentation
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Validates requirements with stakeholders to ensure shared understanding and solution readiness
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Ensures alignment of requirements with operational objectives, policies, and regulatory standards
- Design, Implement, & Maintain Business Processes
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Documents and analyzes current-state and future-state processes using standard and advanced techniques
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Partners with stakeholders to design practical, compliant process solutions
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