SUMMARY
Under general supervision, the IT Business Analyst II develops the ability to collect, clarify, analyze, and translate business requirements into documentation and functional requirements from which solutions are developed. This role serves as a liaison between business operations and information systems for requirements, design, development, configuration, testing, implementation, and application support.
You must be eligible to work in the US without Visa Sponsorship
JOB DUTIES
- Performs complex tasks that contribute to the activity for a service center or key change program.
- Collaborates with project sponsors and project managers to determine project scope and vision and identify project stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.
- Recommends improvements to strategy, application usage, or process applying knowledge of the business processes in various functional areas.
- Configures software settings and options and maintains up-to-date records of issues with existing configuration.
- Defines test approach, develops test cases, and performs software tests before implementation to confirm solutions meet business needs and quality.
- Supports the development of end-user documentation and training materials as required for new functionality and processes.
- Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
- Acquires a working knowledge of existing technical processes and apply this knowledge to assigned tasks and projects.
- Translates stakeholder requirements into functional requirements in a clear manner that is comprehensible to technical members of the project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
- Typically requires a bachelor's degree and two (2) to five (5) years of experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Experience utilizing or deploying IT solutions to meet business requirements.
- Excellent written and verbal communication skills with the ability to articulate information verbally, visually, and in written format across all levels of the company.
- Experience developing and implementing systems using Agile/Scrum methodology.
- Ability to coordinate tasks and priorities across multiple projects.
- Strong understanding of business intelligence concepts and applications.
- Ability to effectively capture requirements and facilitate sessions with business stakeholders.
- Proven ability to conceptualize, exercise judgment and think creatively.