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Job Category
Finance
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
What You'll Be Doing & Why It Matters
Salesforce is seeking an experienced Sr. Business Analyst to manage large scale projects and initiatives involving their internal Quote to Cash operations. This person will be responsible for making critical decisions on crucial projects to improve and scale our internal operations. In the role the personal will manage project timelines and deliverables, diagram as-is and to be processes, gather and document requirements, make strategic decisions, and provide status updates to executives.
Core Responsibilities & Scope
- Represent Quote to Cash Operations team on large scale internal projects
- Create and maintain project plans
- Provide status updates to leadership and maintain issue logs and project risks
- Provide guidance to IT on building system enhancements
- Act as a subject matter expert for Salesforce internal Quote to Cash systems and process
- Develop, document and maintain a repository of Quote to Cash business rules and process flows
- Work with internal users to obtain feedback on improving systems and working with IT to deliver requests
- Work with training specialist to