Job Title: Salesforce & Data Business Analyst
Job Code: AZ 14252
Client: State of Arizona – Arizona Department of Economic Security (AZDES)
Location: Phoenix, Arizona
Contract Duration: 6 months from the projected start date
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM, 40 hours/week
Work Location: 1400 W. Washington St., Phoenix, AZ 85007
Work Arrangement: Hybrid – approximately 80% remote; onsite as needed. Local Phoenix candidates only.
Closing Date: October 28, 2026, at 4:00 PM
Position Overview
The State of Arizona is seeking an IT & Data Business Analyst to support technology and data initiatives within its Child Support Services environment. The ideal candidate will combine strong business analysis, SQL/data analysis, and Salesforce experience with an understanding of Child Support Services operations.
The candidate will work closely with business stakeholders, developers, IT teams, and data teams to translate program requirements into functional and technical solutions. This is a contract opportunity with potential for a long-term position based on performance and organizational needs.
Required Skills
- Hands-on SQL experience for data querying, analysis, reconciliation, and validation.
- Salesforce experience supporting implementations, enhancements, workflows, or business analysis.
- Business analysis and data analysis experience.
- Strong requirements gathering, process analysis, documentation, and stakeholder management skills.
- Experience supporting Child Support Services or Child Support Enforcement programs and systems.
- Ability to translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
- Experience collaborating with business users, developers, QA teams, and data teams.
- Strong analytical, problem-solving, communication, and documentation skills.
Preferred Skills
- Experience in Agile/Scrum environments, including sprint planning, backlog refinement, user stories, and UAT.
- Modernization or transformation experience, particularly involving Child Support Services systems.
- Data migration, system integration, data mapping, and data reconciliation experience.
- Familiarity with government or public-sector human services programs.
- Salesforce certifications or formal Salesforce Business Analyst experience.
Key Responsibilities
- Gather, document, and validate business and technical requirements with program stakeholders and IT teams.