Who We Are
Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.
Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.
Benefits & Programs
- Benefits Eligible (Medical, Dental, Vision).
- Closed on 7 major holidays (6 paid).
- 401K w/employer match.
- Semi-annual bonus program.
- 20% associate discount on Heinen’s products (excludes alcohol).
- Professional Development Opportunities.
Role Description
The IT Business Analyst develops product expertise in enterprise systems, develops permissions structures and workflows to support business processes, provides thoughtful, data-supported recommendations on optimizations and alignments between business and technical implementations, and assists in identifying, implementing, and documenting new systems. This role requires an ability to communicate with technical and non-technical users, and a curiosity to learn about systems and processes across the enterprise.
What You Will Do
- Analyzes, optimizes, and documents existing workflow processes.
- Identifies and proposes potential system integrations and business process improvement opportunities.
- Works with key partners to understand change requests, writes business requirements and user stories, and works through testing of implemented change to drive to completion.
- Researches and recommends modern software solutions to replace legacy business processes or software.
- Acts as administrative backup/support for departmental systems and workflows, such as HRIS systems and Technology automation systems.
- Supports implementation of new systems across the organization, including process development, and documentation.
- Managing w