DescriptionBusiness Analyst – FE Pennsylvania Operations
Greensburg, PA
About the Opportunity
This position is with FirstEnergy Utilities, a subsidiary of FirstEnergy Corp.
The Business Analyst provides critical analytical, technical, and operational support to the FE PA operations team to identify opportunities for improvement in resource management, finance, reliability, and safety performance during both normal operations and major restoration events.
The selected candidate may be offered a position within the same job family at a commensurate level with qualifications, skills, and experience.
Responsibilities Include:
Technical Leadership & Application Support
- Serve as a technical and analytical lead supporting FE PA Operations leadership.
- Support development, configuration, and ongoing enhancement of critical operations processes and applications.
- Support communication across business units regarding project needs for applications managed by operations.
- Be or become proficient in various applications, software, analysis packages, and visualization tools including iTOA, Microsoft Power Platform, Power BI and Office Suite.
- Provide off‑hours and storm support as required, including nights, weekends, and holidays.
Reporting, Analytics & Business Intelligence
- Design, develop, and maintain operational dashboards, reports, and performance metrics.
- Produce ad‑hoc analytics and technical summaries to support leadership decision‑making.
- Standardize report