Data Analyst at Atlanta Fork LiftsSuwanee, GA — full-time

Full-time

Description

Summary

**MUST BE LOCATED IN GA**

Atlanta Fork Lifts, Inc. is seeking a detail-oriented Data Analyst to support the Systems Group, Sales, and CSS by turning connected fleet and business system data into clear, reliable reporting. This full-time role will gather, organize, analyze, and present data from our telemetry suite, fleet management systems, and our business system to create dashboards, customer reports, and business insights. The analyst will equip customer-facing teams with the information needed for fleet reviews, QBRs, service conversations, and account management. This is an analytical support position and not a sales role.

Job Description

Create professional, accurate, timely, and useful data, graphs, dashboards, and reporting that help AFL’s Sales, CSS teams, and customers understand fleet performance, identify opportunities, communicate insights to customers, and support data-driven decisions.

Requirements

Skills/Responsibilities

Extract, consolidate, validate, and organize data from our telemetry suite, fleet management system, ERP, and other relevant systems.
Develop and maintain standardized dashboards, reports, and recurring data packages for internal teams and customer-facing use.
Perform QBR data extraction from NDS and prepare organized, accurate information for customer business reviews.
Identify data gaps, inconsistencies, and quality issues; work with appropriate system owners or teams to resolve them.
Build and maintain dashboards presenting fleet utilization, equipment activity, operating hours, service-related trends, and other available performance measures.
Analyze connected-fleet data to identify utilization patterns, under- or over-utilized assets, trends, exceptions, and potential improvement opportunities.
Translate data into clear summaries, charts, and findings that Sales, CSS, and customers can understand and use.
Customize reporting to meet account and QBR requirements.
Provide sales representatives with account level fleet data, dashboards, and customer-facing reports for fleet assessments, customer meetings, proposals, and QBRs.
Support CSS with equipment and fleet information that strengthens service reviews, customer communication, maintenance discussions, and account retention.
Respond to reporting requests, clarify findings, and help internal teams understand what the data indicates and where utilization questions may be appropriate.
Create repeatable/generic reporting packages and templates so Sales and CSS can consistently communicate fleet performance and relevan