MISSION:
To track and analyze commercial tire performance for key accounts, creating customer reports and presentations in support of our sales efforts and our mission to provide exceptional customer experiences.
ESSENTIAL DUTIES:
- Complete hands-on fieldwork at trucking fleets and off-the-road (OTR) job sites — inspecting tires, pulling wear/removal data
- Track and compile tire data: tread wear, hours/miles in service, removal reasons, scrap-out analysis (truck + earthmover)
- Collaborate, create and maintain account dashboards/reports (performance trends, cost-per-hour/cost-per-mile)
- Prepare presentations on account performance and scrap-out findings
- Support sales reps at key accounts — join customer visits, help present findings
- Partner with fleet managers/maintenance leads directly to gather field data
- Flag trends that signal a service opportunity or customer risk
- Maintain accurate records in CRM/tracking system
- Learn product line specs
- Regular travel within territory
- Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Education: Bachelor's Degree preferred
Driver’s License Required: Yes
Job-Specific KSA’s (Knowledge, Skills, & Abilities):
- Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing,